July 20, 2024
Ugh! Norton LifeLock password supervisor accounts accessed by hackers • Graham Cluley

What’s occurred?

If you happen to use Norton lifeLock as your password supervisor, your account might have been compromised.

Woah. What???

Based on Bleeping Computer, Gen, the corporate behind Norton LifeLock (and different manufacturers together with Avast, Avira, AVG, ReputationDefender, and CCleaner), is sending information breach notifications to a few of its clients warning that their accounts have been accessed following a credential-stuffing assault.

So Norton LifeLock received hacked?

I’d argue that’s an unfair solution to describe what’s occurred.

Norton LifeLock didn’t screw up something like as badly as fellow password supervisor LastPass did in its current horrendous hack.

In truth, within the notification being despatched to affected Norton LifeLock clients, the corporate says:

Our personal programs weren’t compromised. Nevertheless, we strongly consider that an unauthorized third celebration is aware of and has utilized your username and password on your account.

However how did a hacker discover out the username and password to so many individuals’s LifeLock accounts?

Credential-stuffing assaults reap the benefits of the truth that many individuals nonetheless make the error of reusing the identical passwords elsewhere on the web.

If one service will get breached and its password database stolen, hackers can fling these credentials at different on-line accounts – to see if they could unlock one thing fascinating elsewhere.

When did this assault occur?

The corporate says that the unauthorised entry to buyer accounts started on December 1 2022, however issues heated up significantly on December 12 when a “giant quantity” of failed account logins occurred.

What did the hackers entry in Norton LifeLock accounts?

The information breach notification says that customers’ names, cellphone numbers, and mailing addresses have been accessed, however TechCrunch reports that the corporate “can not rule out that the intruders additionally accessed clients’ saved passwords.”


What will be finished to cease this type of assault?

Effectively, the very first thing is to STOP REUSING PASSWORDS (Sorry for shouting, however I’ve been saying this for years…)

The opposite factor you are able to do is allow two-factor authentication (2FA) in your accounts, which provides a further layer of safety even when your password falls into the unsuitable arms.

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Norton affords three flavours of 2FA to its account holders – cellular authentication app, safety key, or cell phone quantity. Both of the primary two 2FA strategies are a greater choice than cell phone quantity, however frankly any 2FA is best than no 2FA in any respect.

Which brings me to the following level. Why doesn’t Norton LifeLock insist upon customers enabling two-factor authentication for their very own safety?

It definitely seems like it will make life more durable for hackers…

Proper. 2FA isn’t 100% bulletproof, however it does drive criminals to place extra effort into their assaults – which can be unattractive to them, notably at scale.

So what number of accounts had been accessed by the hackers?

Bleeping Laptop reviews that Gen claims to have “secured 925,000 inactive and lively accounts that will have been focused by credential-stuffing assaults.”

Virtually one million!

Yup, it’s a big assault. The corporate says that it’s monitoring the scenario intently, flagging accounts with suspicious login makes an attempt, and proactively asking clients to reset their passwords.

It is usually recommending that 2FA is enabled, however – liable to repeating myself – I would like to see extra firms insist on the usage of two-factor authentication. Finally it not solely helps to guard buyer accounts, however it might additionally cut back reputational harm to the focused service.

Which, I might argue, is especially vital in the case of a service which is meant to retailer your passwords securely.

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Graham Cluley is a veteran of the anti-virus business having labored for numerous safety firms for the reason that early Nineties when he wrote the primary ever model of Dr Solomon’s Anti-Virus Toolkit for Home windows. Now an impartial safety analyst, he recurrently makes media appearances and is a world public speaker on the subject of pc safety, hackers, and on-line privateness.
Observe him on Twitter at @gcluley, on Mastodon at @[email protected], or drop him an e mail.