April 13, 2024

Lately revealed knowledge by the Office for National Statistics (ONS) claims that the UK is in a productiveness disaster, lagging behind many different G7 nations in workforce output.

However the majority (85%) of enterprise leaders don’t really feel that distant and hybrid working is a trigger for this, in response to new analysis of greater than 500 enterprise leaders from Okta

Greater than half (61%) state that their workers are extra productive whereas working remotely, 1 / 4 (24%) say that they’re equally so, and solely a minority (15%) really feel that productiveness has decreased. Nonetheless, enterprise leaders in Germany (94%) and France (91%) report larger ranges of productiveness, in tandem with the ONS findings that these areas surpass the UK. This means that companies might acquire extra productiveness benefits from hybrid working.

Perceptions of productiveness ranges whereas working remotely have largely superior within the UK. In an Okta study from 2020, greater than 1 / 4 (27%) felt that there was a definite notion that workers have been doing little work whereas at dwelling, however most (64%) felt that this improved in the course of the course of the pandemic.

Over a 3rd (37%) of enterprise leaders now see higher productiveness as one of many major enterprise drivers in adopting a hybrid mannequin. Nonetheless, 1 / 4 (26%) really feel that that is nonetheless a problem, and a 3rd (32%) say that this can be a high precedence to enhance. 

Hybrid on the rise, together with proximity bias

Over the previous few years, there was an growing need for workers to undertake hybrid working, rising from April 2020 (35%) to March 2021 (43%), with three-quarters (72%) now utilizing this mannequin in 2023. Okta’s 2020 research discovered that over half (55%) have been within the workplace on a regular basis previous to the primary nationwide lockdown, and in March 2021, nearly a 3rd (31%) believed that their employer would require them to return full-time. Nonetheless, the brand new research finds that that is now the case for only a quarter (25%).

The rise of hybrid work has concurrently led to a development in proximity bias, which is an inclination to offer preferential therapy to these working onsite in comparison with these working remotely. That is thought to be an growing problem for a fifth (19%) of UK companies. Two-fifths (42%) of leaders are actively investing in methods to stop this, whereas the same quantity (41%) would take into account investments on this area.

Further priorities for companies in 2023 embody bettering worker expertise (33%), sustaining a optimistic office tradition (30%), and getting collaboration proper (27%). To do that, leaders plan to extend funding into video conferencing instruments (78%), productiveness and collaboration instruments (70%) and worker engagement instruments (68%) over the following three years.

Ian Lowe, head of business options EMEA at Okta, mentioned: “Many workers predicted that they’d be required to return to pre-pandemic methods of working, however this hasn’t been the case.

“Enterprise leaders and governments alike have in reality listened to worker calls for and most of the people sentiment, recognising the advantages of hybrid work, from improved productiveness and higher wellbeing, to diminished operational prices. Because of this, most companies have now adopted a hybrid mannequin, whereas numerous laws has been carried out within the UK and globally to introduce extra rights and protections for distant employees.

“However, according to this, points like proximity bias are rising. Going ahead, leaders should be sure that they’re creating environments which empower workers to work wherever is finest for them, with none concern of being left behind, by adopting options that enable them to adapt rapidly, create equal alternatives and enhance resiliency.”

Safety a better problem, regardless of elevated investments

Along with office points, the analysis finds that know-how and safety challenges are growing within the hybrid period. Though 4 in 5 (79%) have elevated investments in safety and privateness instruments over the previous three years, nearly half (46%) within the UK now see cybersecurity as their greatest problem with hybrid work, a bigger quantity than every other nation surveyed. The bulk (86%) of leaders anticipate their investments to extend additional over the following three years, with cybersecurity standing as the highest funding precedence.

In a similar study conducted by Okta in March 2021, solely a minority (10%) felt their safety was not sturdy sufficient, indicating that cyber challenges are growing in tandem with the rise of hybrid work. However regardless of this, passwords nonetheless stand as the preferred authentication issue, utilized by over half (54%) as their main measure, a rise from two-fifths (40%) in 2021. Biometrics have additionally risen in adoption, with nearly a 3rd (30%) now utilizing this as an authentication issue, greater than doubling since 2021 (14%).

In relation to know-how extra broadly, 1 / 4 (25%) of UK enterprise leaders admit to combating equipping hybrid workers with the best tech. This determine has remained the identical since March 2021, when the identical quantity (25%) felt that the required tech was solely out there on the office. Nearly a 3rd (30%) of leaders now see implementing the best know-how as their high precedence.

“Elevated distant and hybrid work has magnified the necessity for added instruments, and now that companies are settling into the hybrid period, these lacking components are extra distinguished than ever,” provides Lowe.

“It’s encouraging that stringent safety measures like biometrics are seeing larger adoption, as companies look to fight the rising threats from attackers hoping to capitalise on dispersed workforces. However many are nonetheless turning to elements like passwords as their main protecting measure, and with safety challenges growing, this isn’t sufficient.

“As funding conversations happen for 2023, this supplies the chance for leaders to take inventory of their instruments and assess the right way to higher equip themselves by means of identity-centred measures, which might embody a transfer to passwordless authentication or the adoption of biometric options. Taking a strategic strategy to id will assist organisations really embrace hybrid and meet the wants of immediately’s workforces, to allow them to function effectively, safely and securely.”

Tags: Okta, pandemic, distant working